Some frequently asked questions about 1Password Families
I want to reset my child's login password. Can not do it through windows, she uses a Microsoft family account. I can not find it anywhere in Microsoft family where I can change her password.
- Is there a free trial available?Yes, you can try out 1Password Families for free for 14 days. At the end of the trial period, you will be asked to enter your credit card information. All features are unlocked and available for you to experience during your trial.
- What happens if my subscription lapses?You will never be locked out of your account or your data. If your subscription ends, you will still be able to access, view and export all your data. You just won’t be able to add new items or edit them.
- What if I have more than five people in my family?That’s not a problem at all. You can invite as many family members as you need for an additional $1 per person / month.
- Do I need to buy the apps separately?No. All our apps and upgrades are included with your subscription. You can download the apps from our site and sign right in to your account. No need for licenses!
- What platforms are supported?1Password Families works with the latest version of the 1Password (Requires macOS High Sierra 10.13 or later and Windows 10 or newer). The mobile apps support iOS 12 and Android 5.0 or newer. You can also access all your information on 1Password.com, which works in modern web browsers. See our System requirements.
- Can I use 1Password Families with my business or organization?No. 1Password Families is for personal use only. 1Password Teams is our service for companies and organizations of any size. You can learn more on our Teams page.
Free Family Accounts Keep your employees safe around the clock. All your employees get a free 1Password Families membership for as long as they’re with your company. When people practice secure password habits at home, they’ll be more secure at work. Items in 1Password are stored in vaults. Your family account includes a Shared vault for items everyone in your family needs, like your Wi-Fi password or Netflix login. You can create additional vaults to share information with specific people. Learn more about sharing passwords with your family .
When you’re part of a team that uses 1Password Business, you get a complimentary 1Password Families membership, which you can share with up to 5 family members.
To redeem your free membership, link your family account to your business account. Only your subscription status will be linked. No other information is shared.
1password Family Sharing
Redeem your free 1Password Families membership
To redeem your free 1Password Families membership:
- Sign in to your business account.
- Click your name in the top right and choose My Profile.
- In the Free 1Password Families Membership section, click Redeem Now.
To sign up for 1Password Families and redeem your free membership, click Sign Up.
1password Family Invite
To apply your free membership to an existing account, click “Apply to existing account”. Then sign in to your family account and click Apply. If you sign in to an individual account, you’ll be asked if you want to convert it to a family account.
Your 1Password Families membership will remain active as long as it’s linked to your business account. If you’re preparing to leave your team, you can unlink your family account and add a payment method to keep using it.
Get help
If your family account becomes frozen, make sure that:
- you see your linked family on My Profile in your business account
- your team has an active subscription to 1Password Business
If you leave your business account or are removed from it, your family account will be unlinked from it and become frozen. You can add a payment method to start a 1Password Families subscription.
Learn more
Linked family accounts share only their subscription status with a business account. Ownership and access rights aren’t shared. A linked family account belongs to the family organizer, and the business can’t access or manage it.