Sky Go On Sky Mobile

Having issues with your Sky Go television app? You’re not the only one! Many Sky Go users are reporting the problem that their app is not working properly. Some users see an error tells them what happened, but for many their program just stop working.

Sky Go Online
Can You Watch Sky Go For Free On Sky Mobile
Sky Go On Mobile Devices
Sky Go On Sky Mobile Phones

This is very frustrating! You can’t watch your programs because of these issues. But don’t worry. It can be fixed…

Fixes to try

The following are a few methods that have helped many Sky Go users. You may not have to try them all; just work your way down the list until you find the one that works for you.

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Method 1: Close the Cisco VideoGuard Monitor process

Your Sky Go app may stop working because there’re issues with the Cisco VideoGuard Monitor process running in the background. You should try closing the process and see if this helps you fix your issue.

a) If you are on Windows:

It's essentially unlimited data for streaming Sky TV on your mobile. When you're watching any of Sky's apps out and about over a 4G data signal, the data used won't come out of your monthly allowance. The list of 12 apps for unlimited streaming includes Sky Go, Sky Cinema, Sky Q and more. So whatever package you've got, you can get the most out. A brand-new design makes it quicker for Sky TV customers to find and enjoy the very best TV, plus enjoy recommendations just for you and easy switching between compatible devices. You can stream your favourite channels, including free-to-air favourites like ITV and Channel 4, and depending on your Sky TV subscription, great dramas on Sky Atlantic and live sport on Sky Sports.

Press the Ctrl, Shift and Esc keys on your keyboard at the same time to open Task Manager.
Right click the CiscoVideoGuardMonitor process and click End task/End Process.

I hate auto rotate, but when I get into Sky Go there is no way to manually rotate the screen. So I have to go back out of sky go and into my settings and turn on auto rotate each time I want to use Sky go. It's very annoying. Other apps just have the rotate symbol in the corner of the screen to change, but it doesn't appear in Sky go.
What you get with Sky Go Extra You’ll need Sky Go Extra to download shows and movies to compatible laptops, mobiles and tablets (you can register up to 6 devices and when you register a 7th it will auto-swap with your least used device). Please note: There are some shows and movies that your may not be able to download on Sky Go.

b)If you’re using a Mac computer:

On your desktop, click Go, then click Utilities.
Double click Activity Monitor.
Click CiscoVideoGuardMonitor, then click the quit button.

Now check to see if your Sky Go app is working properly. Hopefully it is. But if not, you may need to try other fixes listed below.

Method 2: Temporarily disable your firewall

It is also possible that your Sky Go issue results from your firewall itself. To see if that’s the problem for you, temporarily disable your firewall and check if the problem persists. (Consult the documentation of your security software for instructions on disabling it.)

If this resolves your problem, contact the vendor of your security software and ask them for advice, or install a different security solution.

Sky Go Online

*IMPORTANT: Be extra careful about what sites you visit, what emails you open and what files you download when your antivirus or firewall is disabled.

Method 3: Completely reinstall your Sky Go app

Can You Watch Sky Go For Free On Sky Mobile

When the fixes about can’t help you fix your Sky Go issue, you should reinstall this app to see if this works for you. To reinstall the app, you should uninstall the program and delete the remaining folders as well. Here’s how you can do it.

a) If you’re using Windows

Press the Windows logo key and R on your keyboard at the same time. Then type “control” and press Enter to open Control Panel.
Under View by, click Large icons.
Click Programs and Features.
Right click Cisco VideoGuard Player and click Uninstall. Then follow the on-screen instructions to uninstall this program.
Right click Sky Go and click Uninstall. Then follow the on-screen instructions to uninstall this program.
Press the Windows logo key and R on your keyboard at the same time. Then type “appdata” and press Enter to open the AppData folder.
Go to Local > Cisco and delete the VideoGuard folder.
Go back to the AppData folder. Then go to LocalLow > Cisco and delete the VideoGuard folder.
Go back to the AppData folder. Then go to Roaming and delete the Sky and Sky Go folders.
Download the Sky Go app from the official Sky website. Then open the downloaded file and follow the on-screen instructions to install the app.

b) If you’re on Mac

On your desktop, click Go and click Applications.
Remove the Sky Go app.
Go back to your desktop, then click Go and click Go to Folder.
Type “~/library” and click Go.
Go to Cisco, then remove the VideoGuardPlayer folder.
Download the Sky Go app from the official Sky website. Then open the downloaded file and follow the on-screen instructions to install the app.

Hopefully, one of these fixes works for you! If you have any questions, leave us a comment below.

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SCAN CODE5,246 downloadsUpdated: March 31, 2021 Follow via RSS

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Sky Go is an app that offers complete access to the online television service from the telecommunications company with the same name.
Read more about Sky Go

Accessing the content from Sky TV on your mobile device is really easy, and all you need to have is a subscription to their services. Once you have that, then you can always install the Sky Go app and get the same content as found on the TV. Users who choose to install the application will get access to more than 1000 movies, hundreds of entertainment programs, up to 72 live TV channels, Sky Sports channels including Sky Sports F1, Sky Sports 5 and British Eurosport, Sky Atlantic, Sky1, Sky Living, Sky Arts 1 and Sky News, and a tons of other ones. Depending on your subscription, you might also be able to download the multimedia content so that you can watch it online.

Features:

Watch anything you want from Sky TV
Download movies and TV videos for offline viewing
Get access to more than 1000 movies

What's new in Sky Go APK 21.2.0:

For more information on downloading Sky Go to your phone, check out our guide: how to install APK files.

Other Sky Go APK versions (19):

Sky Go 21.1.12021-01-21
Sky Go 20.9.12020-11-24
Sky Go 20.7.12020-10-28
Sky Go 20.6.12020-09-24
Sky Go 20.5.1.22020-09-02
Sky Go 20.4.12020-07-10
Sky Go 15.1.22020-06-30
Sky Go 14.1.12020-05-26
Sky Go 13.1.12020-02-18
Sky Go 12.4.142019-11-25
Sky Go 12.4.122019-11-11
Sky Go PR17.3.7-11002019-05-16
Sky Go PR17.3.6.1-11002019-03-11
Sky Go PR17.3.3-11002019-01-21
Sky Go PR17.3.0-11002018-12-03
Sky Go PR16.3.1.1-10002018-10-31
Sky Go PR15.3.3-8002018-10-04
Sky Go 6.0.92017-04-19
Sky Go 5.2.1.82016-10-14

New in Sky Go 21.2.0:Read the full changelog

Sky Go On Mobile Devices

current version:

Sky Go 21.2.0